Migrating from another Vendor

Welcome to Whatsales - the real-time profitability analytics tool! We are glad to have you on board and we understand that migrating from another software can be daunting. That's why we are here to help and make the process as smooth as possible for you.

If you have set up your WhatSales account, or are just about to – we have a concierge service to work around you.

At Whatsales, we offer a free one-to-one onboarding support service and COGs uploading service to assist you with the migration from other vendors such as SellerBoard, MerchantSpring, and Tool4seller. We understand that every business is unique, and we want to ensure that your transition to our platform is as seamless as possible.

To help with the transition, we offer free Zoom & Google Meet sessions where we will work with you to upload your COGs, set up your account, and set up the automated reporting for you. During these sessions, we will guide you through the process step-by-step and answer any questions you may have. If you prefer, we can also work around your busy schedule and do this for you if you send us an excel/csv version of your COGs.

To get in touch with our support team, simply hit the live chat support button or email us at support@whatsales.io. When contacting us, please quote the email ID you signed up with so that we can quickly and easily identify your account.

We would like to remind you that your data is private to you and we will not and cannot access it without your prior approval. Your trust and privacy are of the utmost importance to us, and we take this responsibility very seriously.

In conclusion, we are committed to providing you with the best support possible as you make the transition to Whatsales. Our goal is to help you quickly and efficiently set up your account so that you can start seeing the benefits of our platform as soon as possible. We look forward to working with you and helping you achieve your business goals.

Best regards,

Mohammad Hamza

Customer Success Manager

The Whatsales Team


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